Medi Call was established in 1999 as a support service to healthcare consultants and later started its own healthcare brokerage. The company was then acquired by Cedar Employee Benefits to combine with their Healthcare division to develop and grow their healthcare business.
In 2011 Medi Call became the scheme manager for the Imperial Group Restricted Medical Scheme and continues to add value to this day.
Medi Call has gained unique knowledge and experience over many years of scheme management services and have become experts in understanding the underlying value of Restricted Medical Schemes.
As independent scheme managers, Medi Call is uniquely positioned to advise and support not only the board of trustees, but also the employer and its employees. The company independently monitors all service suppliers, assisting the trustees in improving service delivery continuously. In addition, by providing independent analysis Medi Call continuously challenges existing suppliers to adapt to best-practice and keep suppliers accountable.
As healthcare consultants, Medi Call has a complete understanding of supplementary products and services, which means that the company can advise trustees and the employer on strategies to best serve their employees’ healthcare needs and requirements. In addition, by providing independent analysis Medi Call continuously challenges existing administrators to rectify prevalent problem areas and keep Medical Schemes accountable.